Legal

Privacy Policy

Last updated: March 22, 2026

This Privacy Policy describes how LookenAI ("we", "our", or "us") collects, uses, stores, discloses, and protects personal and business-related information when you access our website, communicate with our team, or use our AI fashion model generation services. This document is intended to provide transparent information about our data-handling practices and your privacy rights under applicable law.

1. Data Controller and Contact Information

LookenAI acts as the data controller for personal data processed through this website and related communications. For data protection inquiries, requests concerning your rights, or regulatory correspondence, you may contact us at contact@looken.ai.

2. Categories of Information We Process

Depending on your interaction with us, we may process contact details (such as name, email address, phone number, and company information), communication records, commercial and project-related information, and materials you submit for service delivery, including product images and catalog metadata. We may also process limited technical usage data required for security, analytics, and platform reliability.

3. Purposes of Processing and Legal Grounds

We process information to respond to inquiries, prepare and execute service engagements, deliver generated outputs, maintain client communication, issue operational notices, prevent fraud and abuse, and improve service quality. Where required by law, processing is based on one or more legal grounds, including performance of a contract, legitimate business interests, compliance with legal obligations, and, where applicable, your consent.

4. Data Sources

Most information is provided directly by you or your authorized representatives. We may also receive limited information from communication and infrastructure providers used to operate our services, such as delivery confirmations, system logs, and anti-abuse signals.

5. Data Sharing, Processors, and International Transfers

We may share information with vetted service providers that support hosting, storage, security, communications, and service operations. Such providers process data under contractual obligations and only on documented instructions. Where cross-border transfers occur, we implement appropriate safeguards reasonably designed to protect transferred data in accordance with applicable legal requirements.

6. Retention Periods

We retain information for as long as necessary to fulfill the purposes described in this policy, including service delivery, quality assurance, dispute resolution, and legal compliance. Retention periods are determined according to the nature of the data, contractual commitments, legal obligations, and legitimate operational needs.

7. Security and Access Controls

We apply technical and organizational safeguards designed to reduce the risk of unauthorized access, disclosure, alteration, or loss of information. Access to client materials is limited to authorized personnel and approved processors on a need-to-know basis. While no method of transmission or storage can be guaranteed as fully secure, we continuously review and improve our security practices.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functionality, performance monitoring, and aggregated analytics. You can manage cookie preferences through browser settings. Disabling certain cookies may affect website performance or availability of specific features.

9. Your Privacy Rights

Subject to applicable law, you may have the right to request access to personal data, correction of inaccurate data, deletion, restriction of processing, portability, or objection to certain processing activities. You may also withdraw consent where processing depends on consent. To exercise these rights, contact us using the details provided in this policy.

10. Children's Data

Our services are designed for business and professional use and are not directed to children. We do not knowingly collect personal data from children in violation of applicable law. If you believe that a child has provided personal data to us, contact us so we can review and take appropriate action.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. The "Last updated" date indicates the effective date of the current version. Material changes may be communicated through appropriate channels when required.

Privacy Contact

For privacy requests, legal notices, or data protection inquiries, please contact contact@looken.ai.